Policies

Shipping & delivery

Effective 15 October 2026

Coaching and bookings

Programs, packs and facility bookings are services delivered at our Medavakkam centre. Nothing is shipped: your booking confirmation and receipt arrive by email and are always available in the Elite app.

Cricket equipment

Equipment is sold and shipped by Elite Sports Store from Chennai, anywhere in India, or collected free from the academy. Delivery times, charges and tracking are set out in the store's shipping & collect policy, and you can follow an order from our Track my order page.

Contact and grievance officer

Elite Cricket Academy and Sports Gear Private Limited
477 Somasundaram Street, Babu Nagar, Medavakkam, Chennai 600100, Tamil Nadu
CIN U92419TN2022PTC154920 · GSTIN 33AAHCE2131Q1ZL

If you have a complaint, contact our grievance officer. We acknowledge every complaint within 48 hours and aim to resolve it within one month.
Saravanan S, Grievance Officer · info@elitecricketacademy.co.in · +91 93846 63776